NMD offers support and management services to software developers throughout their application development, release, and maintenance cycles.

Project Management

• functional specifications
• development schedules
• supervision of technical resources

Quality Assurance

• black-box functionality testing
• usability testing
• interface standards conformity testing
• issue-tracking procedures

Technical Support

• electronic support
• telephone support
• FAQ & knowledgebase development/maintenance

Documentation

• user manuals
• help files
• FAQs